Levels of Practice and Core Competencies
1. Personal/Self
The practice of effective leadership begins within oneself. Leaders work to develop a set of individual skills and attitudes necessary for being productive members of society.
Self-Knowledge
Possesses an accurate sense of one’s current interests, values and goals in life
- Describes how one’s choice of academic major is personally significant
Can describe one’s personality, interests, strengths, and weaknesses
- Is able to articulate the skills that they can bring to a team
Self-Management
Manages one’s self and actions with a healthy attitude and productive relationships
- Recognizes when they are frustrated in an argument with another, and can ask for a break in the discussion
Consciously identifies one’s goals and works towards them
- Identifies what type of lifestyle they would like to lead in five years
Starts work on one’s goals and plans
- Rarely requires time extensions on project deadlines
Proposes new ideas or actions after consideration of options
- Consistently volunteers for ad hoc tasks within a group
Reflection
Considers past experiences and current situations to inform current and future actions
- Identifies specific examples in their life that define their leadership
Utilizes past mistakes and actions as learning opportunities to improve skills
- Regularly asks, “What can we do better next time?”
Empathy
Understands the perspectives of others, without necessarily agreeing with them
- Sees a supervisor’s point of view in why they did not receive an assignment
Recognizes and acknowledges the emotional context of interactions
- Recognizes the nervousness of a new team member
Openness
Values new experiences and people
- Is excited to meet someone of a different background and learn new things
Maintains a strong sense of personal values while being responsive to new ones
- Authentically considers and evaluates a perspective contrary from their own
Integrity
Acts to do the “right” thing consistently
- Can be trusted with privileged information
Possesses a strong personal character
- Is respected by most people
Personal/Self Resources
2. Interpersonal/Team
Effective leadership requires working with and influencing others to achieve common goals and shared vision. Leaders need to develop skills for building personal, authentic, and productive relationships.
Common Purpose
Facilitates conversations within groups to agree upon goals and tactics
- Reminds the team of its core priorities as it decides on its future goals
Builds a sense of commitment from team members
- Facilitates activities and discussions that help team members bond interpersonally
Communication
Shares perspectives and gathers viewpoints, in both formal and informal environments
- Ensures open understanding of team and individual priorities
- Balances the priority to be understood with the priority to understand
Engages in active listening
- Practices empathy when team emotions are high
Relationship Management
Builds and maintains healthy and productive relationships
- Seeks to learn about the interests, values, and goals of others
- Creates communication structures to stay in touch with colleagues
Adapts personal interaction style to build relationships in a variety of environments
- Introduces oneself to others in both formal and informal settings
- Connects to various student communities by developing friendships/networks
Group Dynamics
Recognizes how relationships within groups change and accordingly adapts personal leadership style
- Knows how to facilitate ice-breaking conversations for new teams
- Senses when a team is ready to focus on tasks or relationships
Manages interpersonal conflict appropriately
Compromises and accommodates others
Followership
Supports other leaders and their initiatives
- Works productively to support and shape initiatives
Challenges the group and other leaders with respect and consideration
- Confronts or challenges one’s supervisor in a respectful way
Cultural Competency
Possesses the skills, knowledge, and attitude necessary to create authentic relationships with those from different cultures
- Builds relationships with people outside their dominant cultural group
- Explores new cultural experiences
Recruits diverse membership within groups or teams
- Facilitates cross-cultural understanding within groups
Interpersonal/Team Resources
3. Organization
Significant accomplishments achieved within organizations are the result of teams interacting. Leaders must navigate systems and influence people when they do not have established interpersonal relationships with all others in the organization.
Change Management
Creates successful change in organizations with a planned and disciplined process
- Develops transition plan for next leader(s)
- Uses organizational meeting time to provide updates and status reports of ongoing projects
Engages others in developing a strategic future
- Works to develop an organizational strategic plan with other members
Diversity Advocacy
Promotes a culture of diversity to make organizations stronger
- Engages underrepresented populations within the organization in discussions focused on improvement
Advocates for processes that are inclusive of diverse cultures
- Moves an event that would occur during the Muslim holiday of Ramadan
Creates events and celebrations that teach the value of diversity of cultures
- Plans an International Night to celebrate diverse cultures
Systems Thinking
Creates sustainable standard processes for ongoing tasks
- Establishes a procedure for approval of budgetary expenditures
Organizes the work of others in a systemic and consistent manner
- Defines people’s roles to avoid overlapping responsibilities or ambiguous functions
Innovation
Values continuous assessment and improvement
- Asks, “What can we do better next time?” at the completion of an initiative
Challenges the traditional ways of doing things
- Balances the need for stability with the goal to improve an annual program
Changes processes and structures with purpose and meaning
- Questions the need to change something before considering changes
Organization Resources
4. Community/Society
VThe values and actions of individuals, teams, and organizations interact with and affect the broader communities in which they are situated. Leaders are role models and influencers with several communities simultaneously and must possess skills and attitudes consistent with success in this larger context.
Human Dignity
Recognizes the worth of all people
- Adopts an attitude of reciprocity when interacting with others
Ensures their human rights are a priority
- Motivates group members to treat others with respect
Social Justice
Engages in opportunities to learn about privilege, and the distribution of wealth and resources within a community
- Attends a rally on the Quad to increase awareness of human rights
Strives to reduce economic, political, and social inequality
- Creates a member recruitment process that reduces inequality in its policies
- Plans a Hunger Banquet to educate members on issues of poverty
Global Competence
Recognizes and understands the value of global perspectives
- Interacts effectively with people from people from geographically diverse communities
Respects local cultures within a global context
- Is excited to learn about local history when visiting a new place
Service-Minded
Finds meaning in their work through service to others
- Communicates how their work contributes to the health and wellness of others
Models service to others by engaging in actions that serve others in and outside of their community
- Volunteers time at a local animal hospital
Sustainability
Ensures the impact of work benefits the organization as well as the broader society
- Considers the human impact of budgetary decisions
- Considers whether a project might negatively impact a local community
Improves environmental conditions within their community
- Plans a community garden to increase local access to nutrients while reducing carbon dioxide emissions
- Works with facilities staff to install “smart” thermostats in campus residences